Prabhā

Thank you for shopping with us at www.anemonevinkel.com. 

Domestic:

• All orders are processed within 1-2 working Days. And within India order will deliver in 3-5 Working days.
• All the order which are placed on Saturday will be dispatched on Monday. As we are off on Sunday.
• Shipping charges anywhere within India is free above Rs. 2500.
• Shipping charges for your orders will be calculated and displayed at checkout
• For Any queries, please drop us and email at info@anemonevinkel.com
• We will dispatch the order after checking the damages
• Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@anemonevinkel.com within 2 hours of placing the order.

• Dry Clean or Hand Wash with Mild Detergent
• Do not Machine Wash
• Do not soak
• Wash separately
• Gently Dry Inside Out in shade
• Slight irregularities are a nature of handcrafted products

Anemone Vinkel believes that we can help the customers as far as possible. Here is the cancellation and refund policy.

Cancellation Policy:

• Customer can cancel the order within 2 hours after placing the order by sending email to info@anemonevinkel.com. Amount will be refunded within 7 working days

Refund or Exchange:

• No Refund / Exchange
• In case of any defect/Damage within the product we will replace the order ASAP.
• If there is any other damage other than the mentioned, there is no refund or exchange
• Product purchased during the sale is non-refundable and you cannot cancel the order.
• If customer has not raised defect/Damage within 2 working days of receiving the product would not be accepted.
• If there is defect in product. The product should be unused and unwashed for hygiene purpose
• The product should have original tags otherwise its not acceptable.
• Product is not accepted after detaching the blouse from the saree
• Saree Height and length is mentioned in the product description
• Please allow 24 hours post-delivery of your order for your order status to be updated in your Anemone Vinkel account.
• Please check the items, type of return/exchange, and other related details carefully. Our courier partner will pick up only the items mentioned at the time of submitting the return/exchange request by you
• In case the items handed over to the courier person don't match the details of the items mentioned in the return/exchange request, we will conduct an internal probe and get back to you accordingly
• If you self-ship any product without officially informing us through our return/exchange process, we will not process the return