Privacy Policy - Anemone Vinkel
1. About the Company
Anemone Vinkel ("we", "us", "our") operates the website https://www.anemonevinkel.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit or make a purchase on the Site.
Data controller: Anemone Vinkel / Anevin Private Limited
Address: 3rd floor, Subramanyam's Aishwaryam, Anevin Private Limited, Plot no: 66 & 67, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Contact: info@anemonevinkel.com | +91 09032111955
2. Scope and purpose
This policy covers personal data collected through our Site, by phone, or through any customer support channels. It applies to customers, visitors, newsletter subscribers and anyone who interacts with our services.
What this policy covers:
- What information we collect and why
- How we use and share your information
- Your rights and choices
- How long we keep information
- How we secure your information
3. Information we collect
We collect information you provide directly and information automatically collected when you use the Site.
a) Information you give us
Examples:
- Name
- Email address
- Billing and shipping address
- Phone/mobile number
- Order history
- Payment transaction references (we do not store full card details; see Payment section)
- Account password and profile information
-
Any messages you send to customer support
b) Information automatically collected
Examples:
- IP address
- Device and browser type
- Operating system
- Pages visited, search terms, referral source
- Geographic information derived from IP for currency display and tax calculation
-
Session and persistent cookies
c) Third-party and aggregated information
We may receive information from third parties such as analytics providers, advertising partners and public databases.
4. How we use your information
We use personal information for the following business purposes:
- To process and fulfill orders, returns and refunds
- To communicate order confirmations, shipping updates and transactional messages
- To provide customer support
- To personalize your experience (currency, language, product suggestions)
- To send marketing and promotional communications (where you’ve consented or where permitted by law)
- To run analytics and improve the Site
- To detect and prevent fraud and protect our rights
- To comply with legal obligations
5. Cookies and similar technologies
We use cookies, web beacons and similar technologies to operate the Site and improve your experience.
- Session cookies: used for things like keeping currency preference during your browsing session. Session cookies expire when you close your browser.
- Persistent cookies: may remember your preferences across visits.
- Analytics cookies: used to collect anonymized usage statistics.
You can manage or block cookies through your browser settings.
6. Payment processing
We do not store full credit/debit card details on our servers. Payment transactions are processed by third-party payment gateways like Razorpay. When you choose to pay, you will be redirected to the payment gateway where you enter your payment details directly.
We retain the minimum transaction information necessary to record and reconcile orders, such as transaction IDs and payment confirmation status.
7. Sharing and disclosure
We may share personal information with:
- Service providers who support our business (payment processors, shipping carriers, order management platforms, hosting and analytics providers)
- Professional advisors (lawyers, auditors) where necessary
- Law enforcement or regulators, when legally required
We will never sell your personal data to third parties for marketing or any other purposes.
8. International transfer
Our systems and third-party processors may be located outside your country. If personal data is transferred internationally, we will take steps to protect it where required by law.
9. Security
We implement reasonable technical and organizational measures to protect personal data from misuse, unauthorized access, loss or alteration. These measures include encryption, secure servers and access controls.
10. Data retention
We keep personal data only as long as necessary for the purposes set out in this policy, including to comply with legal, accounting or reporting obligations.
11. Your rights and choices
Depending on where you live, you may have one or more of the following rights:
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete data
- Right to request deletion of your data (subject to legal exceptions)
- Right to object to or restrict certain processing
- Right to data portability
- Right to withdraw consent (where processing is based on consent)
To exercise your rights, contact us at info@anemonevinkel.com. We will verify your identity before responding to your request. Some requests may be subject to legal or operational limits.
Marketing communications
You can opt out of marketing emails by clicking the unsubscribe link in any promotional email or by contacting us. We will still send you transactional messages related to your orders.
12. Children
Our Site and services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, contact us and we will take steps to delete it.
13. Third‑party links and platforms
Our Site may include links or embedded features from third‑party sites (social networks, payment providers, analytics). Those sites have their own privacy practices. This policy does not apply to third parties.
14. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy with a new effective date. Continued use of the Site after the change constitutes acceptance of the updated policy.
15. Contact us
If you have questions, requests or concerns about this policy or our data practices, contact us:
Email: info@anemonevinkel.com
Phone: +91 9032111955
Address: Anevin Private Limited, 3rd floor, Subramanyam's Aishwaryam, Anevin Private Limited, Plot no: 66 & 67, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049